Frequently Asked Questions
FAQ:
There is a lot of information contained on this page! You will find answers to questions you have and answers to questions you never even thought to ask!
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We are not members of a particular church or religion. Will you marry us? YES!
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Do you perform Baptisms or Baby Blessings? YES!
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We are a same sex couple. Will you marry us? YES!
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One of us has been married and divorced. Can you perform our ceremony? YES!
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Can we write our own vows? YES!
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We want an intimate ceremony for only the two of us. Can you do that? YES!
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We have a child together; can you marry us? YES!
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Will you perform a civil ceremony? YES!
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We are not of the same faith; will you marry us? YES!
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We want to renew our vows; will you help us? YES!
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We have a friend who we want to perform our 'public ceremony' and we wonder if you would legally marry us before this in a private ceremony. Have you done this? Will you do this? YES!
Commonly asked questions with their simple answers...
The following is organized into categories to simplify the search.
You may find some of the same information under more than one heading.
Questions & Detailed Answers
Política de devolución
Puedes realizar cambios y devoluciones en los artículos que hayas comprado en THE LOFT WEB SHOP en un plazo máximo de 10 días laborables. No se permiten cambios ni devoluciones en lencería y baño.
Para ello, debes enviarnos un email a info@theloft.es indicándonos el motivo de la devolución. Te contestaremos en un plazo máximo de 72 horas autorizando el cambio o devolución y te indicaremos las instrucciones que debes seguir.
Es imprescindible que los artículos se encuentren en el mismo estado en que se recibieron, y con sus etiquetas y embalaje original.
Los gastos de envío de las devoluciones serán a cargo del cliente.
To do this, you must send an email to info@theloft.es indicating the reason for the return. We will answer you within a maximum period of 72 hours authorizing the change or return and we will indicate the instructions that you must follow.
It is essential that the items are in the same condition they were received, and with their labels and original packaging.
The shipping costs of the returns will be charged to the customer.